Testimonials

Our testimonials speak for themselves.  Read our positive customer experiences below.  Need more?  Read our other positive Google reviews.  We pride ourselves on our 5-star customer feedback.

 
 
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DJI Phantom 3 Professional repair

""I don't ever post reviews, but I received awesome service! I did research several companies that repair drones, and Madison Area Drone Service was the only company that offered free pickup/delivery and estimate (never felt pressure to get it fixed after the free estimate), which was highly professional. For the amount of damage I had, the bill was very reasonable! I damaged my camera, shell, and three motors and everthing was repaired by the next day. My drone looks and flies like new!
The thing that impressed me the most was that they went above and beyond what was expected. Free pickup and estimate was great, but he also added an extra part for no additional cost. They offered free delivery, but I chose to pick up my drone because I had several questions. When I arrived, he suggested we go to the local park. He spent over an hour (at the park ) showing me what he did to my drone, how to prevent future crashes, and answering all of my questions. Wow, he really knows everything you need to know! I hope I fly safe and don't need my drone repaired again, but if I do, I am definitely going back to Madison Area Drone." 

 -Barnaby C.

 
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DJI Phantom 4 Professional repair

"I recently had some issues with my Phantom 4 Pro. I was frantic to get it fixed and googled "drone repair Madison WI". I came across Madison Area Drone Service. I called them up, the owner himself, Preston answered. I told him my problem, he immediately knew what the issue was and how to fix it. He was at my front door 3 hours later to pick up my drone (free of charge). Diagnosed the problem (free of charge) and called me with an estimate. They are very knowledgeable, professional, and understanding. They had my drone back up and running the day after the parts came in. I would highly recommend Madison Area Drone Service for any drone related repairs. Very quick turn around, and very reasonable prices. I will use their services in the future for any other drone related issues.
Thanks Madison Area Drone Service!"   

-Joshua K.

 
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DJI Mavic Pro repair

"I needed a new gimbal plate put onto a DJ Mavic Pro and didn't have time during the day to drive around town and drop off the drone for repair.

Preston was extremely responsive, picked up and dropped off the drone directly from my apartment after 7pm as requested, and had all the repairs done within 48 hours. He is extremely knowledgeable and transparent about the repairs necessary and costs associated. Highly recommend."   

-Alec S.